Issue with a purchase?
Problems with a rank, package, payment, or missing purchase? Our store team can investigate it.
GET PURCHASE HELP →Found a bug?
Let us know about broken features, unexpected behaviour, exploits, or anything that does not seem right.
REPORT A BUG →Ban appeal
Request a review of a Minecraft ban. Have your LiteBans punishment ID ready.
APPEAL PUNISHMENT →Discord ban appeal
Ask the moderation team to review a Discord ban or timeout applied within our community.
APPEAL DISCORD BAN →Player reporting
Report rule-breaking safely and privately. Screenshots or video evidence will help our team investigate.
REPORT A PLAYER →Staff applications
Want to help Crafternal grow? Learn about open roles and submit an application to join the team.
VIEW APPLICATIONS →Anything else?
For general questions that do not fit a category, speak directly with the Crafternal support team.